A discovery call is a complimentary, no-obligation conversation with a member of our team designed to help you find the right therapeutic fit before committing to a full session. Calls are typically 20-30 minutes and are conducted by phone or video. They are informal and conversational, with no assessment, no clinical intake, and no pressure. It is simply a chance to connect, ask questions, and get a genuine sense of whether Providence is the right place for you.

You can share as much or as little as you feel comfortable with. Most people find it helpful to give a brief sense of what is bringing them to therapy and what they are hoping to get from it, as this helps us make a thoughtful recommendation about which clinician and approach would be the best fit. You are also warmly encouraged to ask us anything about our team, our approach, our specializations, what to expect from the process, or anything else that would help you feel more informed and at ease.

We listen carefully to what you share about your situation, your goals, and your preferences, and then consider which member of our team has the most relevant training, specialization, and clinical approach for your specific needs. We also consider your availability, your preferred session format, and any particular qualities you are looking for in a therapeutic relationship. Our goal is always to make a recommendation that genuinely serves you, and we will be honest with you if we feel someone outside our team might be a better fit.

That is completely fine, and genuinely one of the most common reasons people reach out for a discovery call. You do not need to arrive with a clear sense of your diagnosis, your therapeutic goals, or the approaches you want to use. Figuring that out together is part of what the discovery process is for. You simply need to show up as you are, share a little about what is bringing you to therapy, and let us help you find the right path forward from there.

None whatsoever. Discovery calls are offered without any expectation or pressure to commit. Our only goal in the conversation is to be genuinely useful to you, whether that means recommending one of our clinicians, pointing you toward another resource that might serve you better, or simply giving you the information you need to make a thoughtful decision in your own time. You are in complete control of what comes next.

We take fit seriously throughout the therapeutic relationship, not just at the start. If, after beginning sessions, you feel that the match is not quite right, we encourage you to bring that openly into the conversation with your therapist, and if needed, we are happy to support a transition to another member of our team or even outside the clinic if that's what's best for the client. A good therapeutic relationship requires genuine trust and connection, and we would rather help you find the right fit than have you stay in something that is not working out of politeness or inertia.